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Do you feel the physician spends an appropriate amount of time with you?

Ease of scheduling urgent appointments when you feel ill

Once you arrive for a scheduled appointment, how long do you have to wait before you see this physician

Do you trust your physician to make decisions/recommendations that are in your best interests?

Does the physician help you understand your medical condition(s)?

Does the physician listen to you and answer your questions?

Friendliness and courtesy of the office staff

Office environment (cleanliness, comfort, lighting, temperature, location)